Indian Railways Launches ‘RailOne’ App: All-in-One Platform for Train Travel, Meals, Cabs & More
Indian Railways launches RailOne app—book tickets, plan journeys, check PNR, order meals, and access all services in one place with a single login.
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In a significant move to enhance customer experience, Indian Railways has launched RailOne, an all-new application designed to streamline services for railway travelers. Unveiled by Railway Minister Ashwini Vaishnaw, RailOne aims to integrate essential passenger services like ticket booking, grievance redressal, and last-mile connectivity onto a single, user-friendly platform.
What RailOne Offers
Authorized by the Indian Railway Catering and Tourism Corporation (IRCTC), RailOne is set to revolutionize your travel experience by providing a centralized hub for various necessities. This "one-stop solution" offers easy access to:
- Ticketing Services: Book reserved and unreserved tickets effortlessly.
- Platform Tickets: Purchase platform tickets with ease.
- Train & PNR Enquiry: Get real-time updates on train status and check your PNR.
- Journey Planning: Plan your rail journeys efficiently.
- Rail Help Services: Access "Rail Madad" for assistance.
- Meal Booking: Order food directly to your train.
Beyond these passenger-focused features, the application's interface will also include enquiries related to freight, further streamlining various railway services for customers.
How to Use RailOne
The RailOne app introduces a convenient single sign-on feature, saving you the hassle of remembering multiple passwords. To get started:
- Download the RailOne application on your iOS or Android device.
- Log in using your existing user ID from Rail Connect or the UTSonMobile application.
Inclusive Passenger Reservation System
RailOne boasts a modern Passenger Reservation System (PRS), designed to be agile, multilingual, and scalable. This robust system can handle ten times the current load, making your travel experience smoother than ever. It's capable of booking an impressive 1.5 lakh tickets and addressing 40 lakh enquiries per minute, ensuring quick and efficient service for all users.
